Use Of Products

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colours or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.
We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.
All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

Use of Products

Our products are intended for external use only and are not suitable for use on children under the age of 8. Please store all products in a cool, dry place away from direct sunlight to maintain quality.

To avoid contamination:

Do not allow droppers or other applicators to touch the skin.

Tools used to handle or apply the product must be clean and dry, and must not be reintroduced into the product after use.

All Tall Dahlia products are handmade in small batches using 100% natural, plant-based ingredients. Due to the nature of our formulations, variations in scent, texture, or colour may occur between batches. This does not affect the quality or efficacy of the product.

Each product is labelled with a best-before date, which refers to shelf life from the date of manufacture, not the date of opening.

While our products are formulated with sensitive, acne-prone skin in mind, skin is unique. We strongly recommend patch testing before full use. Discontinue use if irritation occurs. If irritation persists or you have any concerns, please seek advice from a medical professional. If you are pregnant, breastfeeding, or managing a medical condition, please consult with a qualified healthcare professional, pharmacist, or maternity care provider before using any of our products.

By purchasing and using our products, you confirm that you have read and understood this section, and that you agree to perform a patch test, seek professional advice if needed, and use the product in accordance with the guidance provided. A link to this information is provided on each product page.

Please check the full list of ingredients before use to avoid potential allergens. Although our products are free from synthetic fragrance  essential oils allergens,  where possible, those with allergies or sensitivities should proceed with care.

Tall Dahlia is a cruelty-free brand. We do not test on animals, and to the best of our knowledge, none of our ingredients have been tested on animals.

Tall Dahlia makes no medical claims. Any statements regarding the properties of ingredients (e.g., “may support the skin barrier” or “may help with inflammation”) are for informational purposes only and are not intended to diagnose, treat, cure, or prevent any condition.

To the fullest extent permitted by law, Tall Dahlia is not liable for any adverse reactions or issues resulting from the use or misuse of our products unless caused by a confirmed product fault.